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01274 307 173

E-mail

info@lussocampers.co.uk

Terms & Conditions

Last updated: [April 2025]

At Lusso Campers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from lussocampers.co.uk.

1. Company Information

Business Name: Lusso Campers
Address: Usher Street, Broomfields, Bradford, BD4 7DS
Phone: 01274 307 173
Email: info@lussocampers.co.uk

2. Services Offered

Lusso Campers specialises in:

  • Campervan conversions
  • Pop top roof installations
  • Rock & roll beds
  • Front seat upholstery
  • Campervan furniture
  • Bespoke accessories and fittings

Most services require on-site fitting at Lusso HQ. Some products are available for direct purchase through our online shop.

3. Booking & Deposits

10% deposit is required to secure bookings for campervan conversions or fitted products. Deposits are non-refundable once materials have been ordered or work has commenced. Remaining balances are payable on or before completion.

We reserve the right to adjust lead times depending on workload, vehicle type, or part availability. Customers will be notified of any delays.

4. Product Sales

All online product purchases are processed via WooCommerce and Stripe with 3D Secure protection. Some high-value or fitted items may require collection or installation at our Bradford HQ.

Products that require seat or part swaps will be clearly marked as Swap Required and must be completed on-site.

5. Customisation & Builds

All conversions and upholstered products are handmade in-house. Customers are responsible for confirming vehicle specifications, styles, and finishes at time of ordering.

We are not liable for errors caused by incorrect information provided by the customer.

6. Returns & Refunds

Due to the custom nature of our services, most products are non-refundable unless defective.

If a product arrives damaged or incorrect, please contact us within 48 hours of collection or delivery.

7. Warranty

All Lusso Campers conversions come with a 1-year workmanship warranty, covering defects in installation and materials under normal use.

This does not cover damage from misuse, accidents, external wear, or third-party fittings.

8. Intellectual Property

All content, imagery, graphics, and product designs remain the intellectual property of Lusso Campers. Copying, redistribution, or reproduction is strictly prohibited.

9. Limitation of Liability

Lusso Campers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

10. Contact Information

If you have any questions about these Terms of Service, please contact us:

📞 Call Us: 01274 307 173
📍 Visit Us: Lusso Campers, Usher St, Bradford, BD4 7DS
📧 Email: info@lussocampers.co.uk

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